On June 10, 2021, the 9th Plenary Session of the 14th Zhejiang Provincial Party Committee was successfully held in Hangzhou. As one of the main venues of the conference, the hotel has undertaken the task of meeting affairs guarantee, accommodation and catering service. In order to ensure the high standard, high standard, high quality to complete the task of reception guarantee, the hotel staff carefully prepared, careful deployment, with careful and thoughtful service quality was fully recognized and highly praised by the leaders and representatives attending the meeting.

In the 14th Five-Year Plan, Zhejiang will be supported to develop high-quality development and build a demonstration area for common prosperity. Its status and importance are comparable to Shenzhen's "pilot demonstration area" and Shanghai's "modernization leading area". High-quality development and construction of the demonstration area of common prosperity is a glorious task given to Zhejiang by the CPC Central Committee, which is undoubtedly a significant moment and node in the development history of Zhejiang's reform and opening up for more than 40 years. Therefore, the plenary session of the provincial party committee is an important milestone meeting. Provincial Government Offices Administration and the hotel two levels of the team attaches great importance to, with a high degree of political consciousness and responsibility consciousness, the implementation of the reception to ensure the various tasks. In the early stage of the meeting, Xie Jijian, director of the front of the command, in-depth front-line, arrangement of supervision and reception related work. The hotel has set up a reception leading group. Shen Liping, the secretary of the party committee and the chairman of the board, is in charge of the reception. The team members are responsible for the division of labor, elaborately formulate the reception plan, repeatedly examine the key points of the work, and do the detailed and practical procedures of the reception.

The hotel adheres to accurate standard calibration, optimized management, coordinated and arranged all aspects of work such as security, environmental layout, personnel deployment, confidential control and equipment maintenance, so as to present the best status to the guests at all times, and reflect the professional brand image and service quality of Zhijiang Hotel. The main person in charge of the conference will provide 24-hour in-store service during the whole period, carefully cooperate with the evening work of the conference affairs team, and timely solve the problems encountered in daily life of the conference affairs team. In the reception process, all departments work together, keep improving, cadres and workers make concerted efforts to ensure, showing the Zhijiang people warm and thoughtful, dedication and dedication of the spirit, laid a solid foundation for the successful completion of the reception task.

We will strengthen epidemic prevention and control and tighten security measures. In order to prevent and control the epidemic on a regular basis, it is required to wear masks during the whole meeting, strengthen the management of workers' work, regulate access and time, and strictly provide good services to ensure safety. In the entrance and exit of delegates, the conference center is equipped with infrared scanner and other temperature detection equipment. In the guest concentration area, there is an epidemic prevention platform, automatic washless disinfectant, masks, alcohol, paper towels and other items. Clean and disinfect elevator keys, door handles, remote controls, switch boards and disinfectant paper towels every day, spray and disinfect inner and outer public areas, and make relevant records.

Efforts should be made to prevent and control temperature measurement, code checking, disinfection and ventilation to ensure that work preparations, inspections and services are in place.

Innovate service methods and create a comfortable environment. It is an important part of the conference reception to provide the delegates with a comfortable, comfortable and intimate accommodation environment. Hotel from the hardware, guest room products adhere to the simple, clean, warm, comfortable configuration standards, select the backbone and excellent staff, set up service class, with a good image and professional quality, to show the delegates at the conference center home "home" cultural service concept and brand image. A flower, a message, a gift, to the representatives brought "satisfaction + surprise" accommodation experience.

Strictly control food safety, dedication "hundred counties thousand bowls". "Thousands of bowls in hundreds of counties" is an important project of the provincial government. In order to implement the important instructions of secretary yuan jiajun of the provincial party committee, the hotel introduces local characteristic food materials to the counties and urban areas, and at the same time, the food materials and tableware are rapidly tested in batches, and the food materials procurement is strictly controlled. The restaurant strictly standards the food safety standards of the catering industry, from menu formulation, raw material procurement, cooking processing to implement the whole process control. While serving 50 dishes of "1000 bowls in 100 counties" to the delegates, we will ensure a green, environmentally friendly and safe diet.

During the meeting, the delegates left many letters of commendation, and qiu dongyao, deputy secretary of the party committee and mayor of ningbo city, left a message to express his appreciation and appreciation for the hotel's meticulous service. Representatives of the recognition of the hotel work is the biggest affirmation, but also incentive and spur! The hotel will also take this reception work as an opportunity to seriously summarize, find the distance, strive to improve the quality of service, and firmly establish the image of the river hotel. Zhijiang style as a small window, to show the new atmosphere of beautiful life in Zhejiang, for our province to actively promote the construction of common prosperity demonstration area to show new responsibilities and new actions!